How to place your Order

How to place your Order

The process is as easy as 1-2-3! Here is what you do: 96 or more hours prior to your international flight departure out of Sir Seewoosagur Ramgoolam International Airport (MRU) (Note: applicable for select international destinations):

  1. Browse through the selection of available products. You can view available products by clicking on the “Shop By Category” listing located at the top of the home page.
  2. Click the Category of your choice.
  3. To purchase item, click the shopping cart icon “Add to Cart”. You may continue shopping by following step 1 above.
  4. Once you have selected all items for purchase, click on the “Checkout” icon. No minimum purchase, Maximum purchase 1000 USD per person. 
  5. You will be asked to capture your flight information. Please refer to your Air Mauritius E-ticket itinerary receipt to ensure that you enter the correct departure date, flight number and departure time.
  6. After your itinerary is captured, you will be asked to enter your payment method, including credit card, address and email address. A list of credit cards that are accepted is displayed at the time of purchase and in the FAQ section.
  7. Please inform your flight crew if you were moved, for any reason, from your original seat allocated

An email confirmation will be sent to you – within 5 minutes of your purchase.


Be sure to retain your transaction order ID number located on the email confirmation and on your receipt.


Your order will be presented to you onboard the aircraft, at which time please be prepared to show your identification including proof of age as may be applicable for purchases of alcoholic beverages.


Please note: Duty Free allowances for liquor and tobacco vary in each country. Please refer To duty free allowances by local customs authorities. If more than 1 person is travelling in your party, an order may be placed by each member of your party as may be applicable.

 

For a complete listing of Frequently Asked Questions, Terms and Conditions of pre-ordering through this convenient, on line service, please refer to the icons on the home page screen:  FAQ, Legal Notice, and Sales conditions.


For assistance with your order, contact customerservice@airmauritiusdutyfree.com.

Thank you for shopping at Air Mauritius Pre-Order Shop!


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